@import "https://fonts.googleapis.com/css2?family=Lato:ital,wght@0,100;0,300;0,400;0,700;0,900;1,100;1,300;1,400;1,700;1,900&display=swap";*{box-sizing:border-box;margin:0}:root{--main-font:"Lato","Arial","Verdana",sans-serif;--dark:#23272a;--light-one:#f3eee1;--light-two:#fffbf1;--accent:#f76666;--dark-red:#b91c1c;--medium-blue:#738796;--medium-green:#059669;--medium-orange:#f97316;--medium-pink:#ec4899;--medium-brown:#44403c}body{color:var(--dark);background:var(--light-one);max-width:768px;font-family:var(--main-font);text-align:center;margin:0 auto;padding:20px;font-size:20px}small{margin:8px 0;font-size:10px;display:block}a{color:var(--medium-blue);text-decoration:none}a#logo{text-align:center;max-width:485px;margin:0 auto;display:block}button{text-transform:uppercase;background:var(--dark);border:var(--dark);width:100%;color:var(--light-two);cursor:pointer;border-radius:8px;margin:8px 0;padding:12px 24px;font-size:20px;font-weight:700;transition:all .2s;display:block}button:hover,button:focus{background:var(--medium-blue)}img{max-width:100%}h1{margin:24px 0;font-weight:500}form{margin-top:8px}input,textarea,select{font-size:inherit;width:100%;font-family:var(--main-font);background:var(--light-two);border:0;border-radius:8px;margin:8px 0;padding:16px}p#feedback{border:1px solid var(--dark);border-radius:8px;width:100%;margin:16px 0;padding:16px}.flow-step h2{margin-bottom:12px;font-weight:500}.cb-group{text-align:left;row-gap:4px}.cb-group *{width:initial;vertical-align:middle;accent-color:var(--medium-blue)}.start-over{color:var(--accent);margin-top:18px}.start-over span{cursor:pointer}.dropzone{border:3px dashed var(--medium-blue);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;width:100%;min-height:200px;margin:8px 0;padding:16px;display:flex}.dropzone div{font-size:14px}.dropzone div>:not(:first-child){margin-top:8px}#attachment-list{text-align:left;margin:0;padding:0;font-size:18px;list-style:none}#attachment-list li{gap:16px;display:flex}#attachment-list .delete{color:var(--light-two);background:var(--dark-red);cursor:pointer;border-radius:8px;padding:4px 8px;font-size:12px;font-weight:700}#attachments-error{margin:12px 0;font-size:14px}#highlighted-info{color:var(--medium-orange);text-wrap:balance;margin:16px 0;font-size:16px;font-weight:700}#highlighted-info p:first-child{margin-bottom:8px}.error{color:var(--dark-red)}.hidden{display:none}.grecaptcha-badge{visibility:hidden!important}#loader{max-width:240px;max-height:240px;animation:1s linear infinite spin}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.ticket-notice{margin:24px 0}.ticket-info{flex-direction:column;justify-content:center;align-items:center;gap:6px;margin-bottom:32px;display:flex}.ticket-info .ticket-status{vertical-align:top;text-transform:uppercase;color:var(--light-one);border-radius:6px;margin-left:6px;padding:6px 8px;font-size:75%;font-weight:600;display:inline-block}.ticket-status.pending{background:var(--medium-blue)}.ticket-status.client-reply{background:var(--medium-orange)}.ticket-status.staff-reply{background:var(--medium-pink)}.ticket-status.in-progress,.ticket-status.under-review{background:var(--medium-brown)}.ticket-status.additional-details-required{background:var(--dark-red)}.ticket-status.resolved{background:var(--medium-green)}.ticket-info h3{font-weight:400}.content-box{text-align:left;width:100%;font-size:16px;font-family:var(--main-font);background:var(--light-two);border:0;border-radius:8px;margin:8px 0;padding:16px}.content-box .posted-by{align-items:center;gap:8px;display:flex}.content-box .posted-by h3{color:var(--medium-blue);font-size:24px;font-weight:500}.content-box .posted-by span,.content-box span.latest{text-transform:uppercase;color:var(--light-two);background:var(--accent);border-radius:4px;padding:4px 6px;font-size:14px;font-weight:600}.content-box span.latest{background:var(--medium-green)}.content-box .attachments{border:1px dashed var(--medium-blue);border-radius:2px;margin-top:12px;padding:6px;font-style:italic}.content-box .created-at{margin-bottom:18px}.view-report-footer-links{margin-top:16px;font-weight:600}.view-report-footer-links a{display:inline-block}.view-report-footer-links a:first-child{padding-bottom:4px}